Producing Exceptional Results
Professional Experience
07/2021 – Present
Channel Accout Manager
US- Northeast, West & Central (2025 – Present)
US- West & Central (2024 – 2025)
US- Pacific Northwest (2021 – 2024)
Strategic Channel Account Manager driving indirect revenue growth through partner network, developing partner strategy catered to distributor strengths and executing go to market initiatives to drive customer growth, retention, and engagement.
Key Achievements & Impact:
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Conduct and lead quarterly business reviews with partner executives to evaluate partner performance, identify growth opportunities, and implement data-driven improvement strategies
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Own and manage high volume, multi-region partner pipeline while driving visibility through CRM tools to ensure forecast accuracy, achieve indirect revenue targets, and maintain partner accountability to ARR
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Develop and execute channel partner business plans aligned to corporate growth objectives, optimizing investment and increasing partner productivity
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Lead collaboration with partner Account Managers and internal teams to identify whitespace opportunities and areas of expansion to cross-sell within key customer accounts
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Analyze partner performance metrics per quarter striving for YOY growth
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Serve as advisor to partner leadership on GTM strategy, business growth, and solution strategies keeping partner informed about industry trends, competitive positioning, and solution expansion
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Influence pricing strategies, customer agreements, and contract negotiations to align with profitability and long-term corporate growth goals
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Navigate and resolve complex partner organizational challenges and conflicts, ensuring alignment and long-term relationship health
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Coach and mentor ICAM team, leading weekly meetings to ensure consistency in partner engagement and performance execution
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Provide corrective actions to drive partner business towards corporate business goals
10/2020 – 07/2021
Account Manager, Inside
Results-driven inside account manager, driving revenue growth throughout designated region, managing full sales cycle, and aligning cross-functional teams in support of customer engagements. Proven ability to develop customer relationships, accelerate pipeline, and support go-to-market strategies for territorial customers. Responsible for retention of exiting assigned accounts and building strong relationships with assigned customers.
Key Contributions:
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Work directly with customers to deliver exceptional value and position company branding
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Maintained accurate forecasting and pipeline visibility using CRM tools
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Ensure proper account pipeline management including quote development and working with contracts development team for order fulfilment
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Coordinate with product and technical teams to align solutions with customer requirements
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Developed outbound strategies blended with industry specific value proposition
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Managed and tracked weekly activity metrics contributing toward territory customer growth
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Led initiatives that improved productivity or reduced sales cycle time
3/2017 – 4/2020
Business Development Manager
Led business development efforts for performance improvement solutions within oil & gas industry centered around workforce development, health & safety, and eLearning management systems. Developed strategic direction to establish forecasts and grow sales opportunities to advance companies’ competitive position. Collaborated with business partners to analyze and implement innovative strategies to present clients with comprehensive solutions that fill gaps in their workforce or enhance training systems. Harnessed company value to respond to RFPs and protect operating margins. Established open communication channels with customers to promote continuous improvement and develop long-term, mutually beneficial relationships.
Key Achievements:
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Generated 10% account growth for targeted clients by evaluating their current systems and diagnosing need for replacement or improvements.
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Reached company landmark sales target of $2M in sales for 2018.
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Negotiated complex multiyear contract with parent company across 12 divisions to provide state-of-the-art solutions and technical training.
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Achieved 90% retention of existing client product sales per quarter and annual sales of $9M.
08/2013 – 3/2017
Account Executive
Led global software sales initiatives within the oil & gas Midstream sector, driving new business development and expanding existing accounts. Analyzed software market trends and sales performance to develop effective business strategies and account conversion plans. Negotiated and executed complex contracts and agreements with key stakeholders. Participated in international and domestic Oil & Gas conferences.
Key Accomplishments:
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Generated over 75% of total software sales across consecutive quarters and recognized as sales consultant of the month for three consecutive months.
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Frequently selected to lead alpha launch phase to pitch new software products to customers and provide vital feedback for full launch.
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Improved client engagement by launching frequent marketing campaigns and client training events.
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Developed and executed business development strategies to expand global client base.
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Trained and mentored new sales team members on procedures, software functionality, industry, and effective sales techniques.
Accounts Receivables Specialist
05/2012 – 08/2013
Maintained company’s financial records, including purchases, payments, and invoices, working closely with leadership to analyze financial reports.
Key Accomplishments:
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Supported a significant increase in productivity levels by streamlining accounting processes
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Formulated, prepared, and issued invoices and account financial statements with 25% increased efficiency to ensure timely delivery
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Held and led bi-weekly meetings to review company financials and outstanding invoices
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Directly contributed to bottom line by working closely with clients to reduce outstanding account balances by more than 65%.
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Provided clear communication bridge between business owner, technical teams and management concerning customer accounts
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Managed financial accounts and tracked billing statements, reviewing and approving all outgoing client invoices
Bachelor of Arts in Mathematics
Education
Southwestern University
Georgetown, TX
Bachelor of Arts in Business Management
Southwestern University
Georgetown, TX